Your Support Agent Told a Customer Something. Was It True?

Signed decision traces for every customer support decision your AI agent makes.

The Problem

AI support agents promise things to customers based on data that ages. When they're wrong, you need to prove what the agent believed at the moment it responded.

The Solution: A Signed Receipt

Every agent decision produces a cryptographically signed receipt. Immutable. Timestamped. Queryable.

// Every customer support decision gets a receipt:
{
"receipt_id": "rcpt_customer_support_8f3a",
"assertion": "agent believed [fact] at decision time",
"verification_score": 0.94,
"evidence_chain": [
{ "source": "context_snapshot", "span": "..." },
{ "source": "policy_state", "version": "2026-03-28T..." }
],
"signature": "ed25519:abc123...",
"timestamp": "2026-03-28T14:32:01Z",
"writer": "agent:customer-v1",
"immutable": true
}

When This Pays For Itself

"Your AI support agent told a customer their refund was approved. It wasn't. The customer data was stale. You need the receipt showing what the agent believed."

With VerifiedState, you have the signed receipt. Without it, you have nothing.

Frequently Asked Questions

How does VerifiedState work with customer support? +

Install the @verifiedstate/sdk package and call client.ingest() after every agent decision. Each decision is cryptographically signed and returns a queryable receipt. Three lines of code to add verified memory to any customer support workflow.

What does a verified decision trace look like? +

A verified trace includes the assertion (what the agent believed), the evidence chain (what context it had), a verification score, and a cryptographic Ed25519 signature. All timestamped and immutable. Queryable via API.

Is VerifiedState free? +

Yes. The free tier includes 25,000 decision traces per month. No credit card required. Enterprise tiers are available for regulated industries that need higher volumes and compliance features.

Is VerifiedState production-ready? +

VerifiedState is currently in beta. It is suitable for development, testing, and early production workloads. Not yet certified for production use in regulated industries without independent compliance review.

Related Use Cases

Start Building Verified Customer Support

Free tier: 25k decision traces/month. No credit card required.

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Early access · For development and testing · Not certified for production use in regulated industries without independent compliance review